Terms of service
These terms and conditions govern your use of our website and the purchase of products from Delois ("we", "us", or "our"). By accessing this website and placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.
Acceptance of Terms:By accessing or using our website and services, you agree to these terms and conditions, our Privacy Policy, and any other policies referenced herein.
Product Information:We strive to provide accurate and up-to-date information regarding our products. However, descriptions, images, and specifications are provided for informational purposes only and may not be entirely accurate due to variations in display settings.
Ordering and Payment:When you place an order with us, you agree to provide accurate and complete information, including shipping and contact details. Payment is required at the time of order placement. We accept various payment methods, and you agree to ensure sufficient funds for successful order processing.
Product Availability:We make every effort to maintain updated product availability information. However, we reserve the right to cancel an order if a product becomes unavailable or out of stock. In such cases, you will be notified, and a refund will be processed.
Shipping and Delivery:Your order will be dispatched within 1 to 2 days from the date of order confirmation. Delivery times may vary based on your location and other factors beyond our control. Any delivery dates provided are estimates and not guaranteed.
The customer will incur shipping charges on both ends for the replacement, even if the originally purchased product had free shipping.
Returns and Replacements:We offer a replacement for products with manufacturing defects within seven days of delivery. Returns are not accepted. To initiate a replacement, please contact our customer support with detailed information about the issue.
Warranty:Products come with a one-year warranty against manufacturing defects. This warranty does not cover damage due to misuse, accidents, or alterations. Warranty claims will be evaluated by our team.
Order Cancellation:We reserve the right to cancel orders for reasons including but not limited to stock unavailability or quality concerns. If we cancel your order, we will notify you and process a refund using the original payment method.
Disclaimer: The color of the product may slightly vary due to monitor/screen settings or photography lighting.
Intellectual Property:All content on our website, including images, text, logos, and graphics, are protected by intellectual property laws. You may not use, reproduce, or distribute any content without our explicit written consent.
Limitation of Liability:We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product.
Governing Law and Jurisdiction:These terms and conditions are governed by and construed in accordance with the laws of India.
Amendments and Modifications:We reserve the right to modify or update these terms at any time. Changes will be effective upon posting on our website. Continued use of our website after changes constitute acceptance of the updated terms.
Please feel free to contact us at info@delois.in if you have any questions or concerns about these terms and conditions.